9
Brands Reviewed
1,200+
Hours Tested
5
Scoring Dimensions
2026
Data Updated

How to Cancel SimpliSafe Monitoring in 2026

Here's the short answer

SimpliSafe has no monitoring contract and no cancellation fee. Cancel online at simplisafe.com, by phone at 888-957-4675, or through the app — any time, no penalty. Your equipment keeps working in free self-monitor mode.

SimpliSafe is one of the genuinely easy systems to leave — no retention contract, no ETF, no equipment return requirement. This guide covers the exact process and what to consider before you cancel.

Affiliate disclosure: SecurityCompassHQ may earn commissions from some links on this page, including as an Amazon Associate when you purchase through Amazon links. Commissions do not influence our scores or recommendations. See full disclosure →

Cancellation process — 5 steps

1

Confirm no ETF applies

SimpliSafe has no monitoring contract and no ETF. The only financial consideration is your current billing cycle — monitoring cancels at the end of your current paid period.

2

Cancel online, by phone, or in the app

Online: log in to simplisafe.com → Account → Subscription → Cancel. Phone: 888-957-4675. App: Profile → Subscription → Cancel plan. All three methods work — online is typically fastest.

3

Decide what to do with your equipment

Your equipment continues working in free self-monitor mode. You can leave everything installed and keep app alerts without paying. If you're switching to a different system, SimpliSafe sensors won't transfer — but you can keep them as backup.

4

If within 60 days: request a hardware refund

If you're within 60 days of your original purchase date, SimpliSafe's money-back guarantee applies. Contact SimpliSafe to initiate a return and full hardware refund. You'll receive a prepaid shipping label.

5

Confirm your final bill

SimpliSafe will prorate your final month if you're mid-cycle. Confirm the final charge amount. Check your credit card statement for 1 billing cycle after cancellation to ensure no additional charges appear.

SimpliSafe cancellation FAQ

Does SimpliSafe charge a cancellation fee? +
No. SimpliSafe has no monitoring contract and no early termination fee. You can cancel SimpliSafe monitoring at any time, with no penalty. Your equipment is yours to keep — SimpliSafe does not require you to return hardware when you cancel monitoring.
What happens to my SimpliSafe equipment when I cancel monitoring? +
Your SimpliSafe equipment continues to function — sensors, base station, keypad, and cameras all remain installed. Without a monitoring plan, SimpliSafe operates in self-monitoring mode: sensors trigger alerts sent to your phone through the SimpliSafe app, but there's no professional dispatch. This is the free tier — no monthly fee. Full brand-by-brand hardware guide: what still works and what stops →
How do I cancel SimpliSafe monitoring? +
Three ways: (1) call SimpliSafe at 888-957-4675, (2) cancel online through your SimpliSafe account at simplisafe.com, (3) cancel through the SimpliSafe mobile app. Online cancellation is the fastest option. SimpliSafe does not require a retention call before processing the cancellation.
Can I reactivate SimpliSafe monitoring after canceling? +
Yes. SimpliSafe monitoring can be reactivated at any time from your account or the app. Your existing equipment and sensors remain configured. You may reactivate at the current plan pricing, which may differ from your original rate. There's no reactivation fee.
Does SimpliSafe's 60-day money-back guarantee apply when canceling? +
SimpliSafe's 60-day money-back guarantee applies to new equipment purchases — if you cancel within 60 days of your original purchase and return the equipment, SimpliSafe refunds the hardware cost. After 60 days, you keep the equipment but there's no hardware refund. Monitoring is always refundable on a pro-rated basis regardless of timing.
What if I want to keep my SimpliSafe equipment but switch monitoring providers? +
SimpliSafe's proprietary sensor protocol means their equipment only works with SimpliSafe's own monitoring. There is no third-party monitoring option compatible with SimpliSafe sensors. Your choice is: self-monitor via the SimpliSafe app (free) or maintain a SimpliSafe plan. If you want a different monitoring provider, you'll need new equipment compatible with that provider's system.

If you're switching systems — where to look

SimpliSafe equipment won't transfer to another provider. If you're switching, these are the most direct comparisons:

Related reading: SimpliSafe cancellation fee — what SimpliSafe actually charges and when

Not sure what you need?

Answer a few quick questions and get a personalised security plan for your home or business.

Build my free security plan →

Takes 60 seconds · No email required to start